amazing staff and comfortable amenities make this hotel a gem despite some breakfast hiccups

Friendly staff, spacious rooms.

We loved visiting the zoo where we saw animals from all over the globe. The hands-on experience of planting squash seeds was a highlight for everyone. The hotel was clean and comfortable, with friendly staff making our trip even better. Definitely recommend for group trips!

The only downside was the wait for check-in, which took longer than expected. It can be annoying if you're eager to start your vacation.

Had a decent stay for a family visit. The queen room was spacious and comfortable, offering a lot of room to move around. The indoor pool was a nice feature, although it did feel a bit cool for my taste. The staff were friendly and went out of their way to help us when we needed toothpaste.

i had a pleasant stay at holiday inn grand rapids north. the queen room with two beds was spacious and comfortable. the heated indoor pool was a fantastic spot for a dip, and the hotel is conveniently located near local attractions. i enjoyed a small breakfast sandwich, but a complimentary continental option would have been nice!

relaxing stay at holiday inn with amazing staff that feel like family and a comfortable room to unwind after a long day

Exceptional service and friendly staff.

The queen room was spacious and had a lot of walking area, which was nice. The bed was comfy, and the large shower felt great. But, it looked pretty cold and uninviting overall. Also, the coffee maker didn’t work, which kinda put a damper on things.

I enjoyed the clean, spacious queen room with two beds. The heated indoor pool provided a great spot for relaxation after a long day. Location made it easy to explore Grand Rapids and nearby attractions. Staff were friendly and offered good recommendations for dining. However, the check-in process took longer than anticipated. The breakfast options were limited, with a low variety and not the best quality. Overall, a decent stay, but a few things could use improvement.

Comfortable Stay with Great Amenities

Our family had a pleasant one-night stay. The room was spacious and clean. We especially appreciated the friendly staff at the onsite restaurant, where we enjoyed dinner. For future guests, it’s worth checking out the breakfast options beforehand to plan your meals better.

Large room with great amenities, but decor feels a bit cold. Wi-Fi was slow.

Just an excellent fit for a mini-break over the weekend in Walker with great value for the money. The staff was polite and accommodating, especially when we were confused about the breakfast situation.

Fantastic Staff and Great Pool Experience

I had a memorable stay in a Leisure King Room, Non-Smoking with great staff who were incredibly helpful. The indoor pool was a highlight, featuring a unique bubble ceiling that made it visually appealing. However, the coffee maker in my room didn't work, which was a bit disappointing.

The staff truly stood out with their exceptional service, even going out of their way to find toothpaste for us. The pool was a fun area to unwind after a long day. The location was convenient, but I would have appreciated better dining options available on-site. The cleanliness of our leisure king room added to the positive experience, yet I noticed some noise from outside that could be bothersome at times.

The queen room was spacious with plenty of room for the kids to play, and the mobility accessible tub made bath time a breeze. We loved relaxing in the heated pool after a long day of activities and enjoyed the cozy fire pit outside for s'mores. The only downside was a bit of noise from partygoers nearby, but it didn’t ruin our stay. 🌟

I absolutely loved the elegant decor in the lobby, which made me feel welcomed and special. The accessible pathways throughout the hotel ensured I could easily navigate without any worries, making my stay truly enjoyable.

More comfortable lounge seating would be appreciated.